Last Updated: 17 February 2025

 

At Cognitus Leadership and Executive Coaching, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Disclaimer explains how we collect, use, and safeguard your data when you engage with our coaching services, website, and communication channels.

 

1. Information We Collect

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We may collect and store personal information that you voluntarily provide to us, including but not limited to:

• Name, email address, phone number, and mailing address

• Employment details and professional background

• Coaching goals, assessment responses, and session notes

• Payment information for services rendered (processed securely through third-party providers)

 

2. How We Use Your Information

 

Your personal data is used for the following purposes:

• To provide personalized coaching services and track progress

• To schedule sessions and communicate with you

• To process payments and manage administrative tasks

• To send newsletters, resources, and promotional content (only with your consent)

• To improve our services based on feedback and analytics

 

3. Confidentiality & ICF Ethical Guidelines

 

As a professional coaching organization, we adhere to the International Coaching Federation (ICF) Code of Ethics, which includes strict confidentiality and professional integrity guidelines:

• All coaching sessions and related communications are confidential. We do not disclose any personal or professional information shared during our engagements without your explicit consent.

• Coaching records, notes, and assessments are securely stored and only accessible to authorized personnel for service improvement and ethical compliance.

• We do not share client identities or coaching details with third parties unless required by law or with your express permission.

 

4. Use of Artificial Intelligence (AI) Tools

To enhance your coaching experience, we may use AI-powered tools, such as meeting note-takers, transcription services, and scheduling assistants. These tools help us:

• Improve session efficiency by capturing key insights and action items

• Provide accurate records of discussions for personal development tracking

 

AI Confidentiality & Security

• AI tools used for note-taking and transcription are selected with privacy and security in mind.

• All AI-generated data is treated with the same confidentiality as human-recorded notes.

• You will be informed when an AI-powered tool is used, and you may opt out at any time.

 

5. Data Security & Protection

• We implement security measures to protect your data from unauthorized access, alteration, or disclosure.

• Payment information is processed securely through trusted third-party platforms.

• We do not sell, rent, or share your personal information except as required by law or outlined in this policy.

 

6. Sharing & Third-Party Disclosure

We do not share your personal information with third parties except in the following cases:

• When required by law, regulation, or legal proceedings

• When working with trusted service providers who assist us in delivering coaching services (e.g., scheduling platforms, payment processors), under strict confidentiality agreements

• With your explicit permission for referrals or professional networking

 

7. Your Rights & Choices

You have the right to:

• Access, update, or request the deletion of your personal information

• Opt out of marketing emails or promotional communications at any time

• Request a copy of the information we have about you

• Opt out of AI-powered tools if you prefer not to have automated note-taking or transcription during your coaching sessions

 

8. Updates to This Disclaimer

We may update this Privacy Disclaimer from time to time to reflect changes in our policies. Any updates will be posted on our website, and we encourage you to review this page periodically.

 

9. Contact Us

 

If you have any questions about this Privacy Disclaimer or how your information is handled, please contact us at:

📧 Email: Aaron@cognituscoach.com

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By engaging with our coaching services, you acknowledge and agree to the terms outlined in this Privacy Disclaimer.